You are busy. You pay people, whether internal staff or an external company, to run and secure you organization. You might have heard of services like “Managed Security” or “Managed Firewall”, these can be really appealing options.
However, the problem with services like this is that most providers look for the biggest return on investment, which doesn’t always mean the things are configured and tuned to protect your organization properly.
At Layer0 we have seen this across providers in cities like Sarnia, London, Chatham, Windsor, Waterloo, the GTA and more across Ontario and Canada. Almost all providers are guilty of this, and this isn’t always intentional.
IT providers can be swamped, how often do you have to wait to get an issue fixed. This could be an indicator of more serious issues in your environment that you can’t see.